2/4: Going to Casualty
Should I take my child to casualty myself?
First decide how serious the situation is. If possible, try not to lake a sick or injured child in the car on your own. Try phoning a nearby friend or neighbour to come with you, or go in their car so you can be dropped off at the door while they park. It is also handy to ask someone to phone close family if necessary and don't forget to make arrangements for any other children. If your child is too ill or you cannot get to casualty by yourself, call 999 for an ambulance.
Dialling 999
1. First an operator will ask you which service you require Tell them you need an ambulance.
2. Next you will be asked a number of questions to try to find out how serious the situation is
3. You may be told how long the ambulance should take Wait with your child until the ambulance arrives - you should be able to travel with her in the ambulance.
Do we need to take anything with us?
Try not to forget your bag, keys and money for the telephone or vending machines. If you have time, take a bottle and drink for bottle fed babies, A toy for your child can also come in handy if you are kept waiting for a while. Try to give them as much information as possible.
What will the hospital need to know?
To make sure your child receives the best treatment, the ambulance team and hospital medical staff will need to have as much information about your child's condition as possible. Try to make a note of the time, what happened and your child's symptoms. Also don't forget to tell them if you have given your child any medication and any action you have taken.
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